NHTSA Complaint #11499347 — 2013 CHEVROLET VOLT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11499347
Vehicle 2013 CHEVROLET VOLT
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The passenger presence sensor module has developed a fault. The service airbag soon warning pops up when a front seat passenger gets out of the seat. I can manually recreate the problem by pressing down on the seat bottom cushion and then when I release pressure the warning reappears and then goes away after 10 seconds. I will now need to replace the module and get the vehicle reprogrammed, or find a junkyard seat and hope it doesn't have the same problem. You really should have required GM to do more on this issue when you investigated it! From what I understand, there is not a 'cost reduction program' for having the dealer replace this defective part. This seems to be a very common problem that has perhaps gone underreported, but is obviously going to happen given the design of the sensor pad where it develops a fatigue failure.

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