NHTSA Complaint #11499216 — 2009 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11499216
Vehicle 2009 VOLKSWAGEN JETTA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

This vehicle was purchased 11/2016 from a dealer/mechanic. He bought it at auction, reconstructed it and got the approvals to return it to full operation from the Massachusetts DOT. The title showed 'reconstructed' and 'prior collision'. Volkswagen notified us of Safety Recal 45F2 in 2017 - ABS control module - and we had the recall performed at Colonial VW in Westborough Mass in 2017. There is an extended warranty VWP-17-03 on vehicles repaired by Safety Recall 45F2. The car's ABS light illuminated and the dealership ran a diagnostic which ran code 16352 - control module faulty static. VW is telling the dealership that they will not honor the warranty because the car is a total loss. It is NOT a total loss, it has not been in an accident since it was reconstructed before we purchased it six years ago. I called VW and they said they won't cover it because it's a mechanical issue not a software issue but that's also not true. I see technical bulletin's online that say if Fault Code 01130 and or 16352 appear that warranty should apply, but they are not honoring their own warranty

Related Complaints for the 2009 VOLKSWAGEN JETTA

Other SERVICE BRAKES Complaints

#11670021 ABS module
#11636235 Break fluid is leaking from abs cylinder and breaks are too soft to apply
#11579650 I received a letter stating there was a ABS Control module Software. My abs lights came on. I took it to Volkswagen t...
#11530572 I got the car off of some guy for 1600 dollars and I put a lot of money into and I have lights on the dash still on a...
#11507693 ABS Control Module Software Failure: Risks-- Reduced braking power, longer stopping distance, sudden unexpected bra...

Recent Complaints for the 2009 VOLKSWAGEN JETTA

#11682847 ENGINE The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at 50 MPH, the vehicle stalled. Sever...
#11682847 POWER TRAIN The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at 50 MPH, the vehicle stalled. Sever...
#11682847 SERVICE BRAKES, HYDRAULIC The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at 50 MPH, the vehicle stalled. Sever...
#11670021 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING ABS module
#11670021 UNKNOWN OR OTHER ABS module
Check any vehicle history by VIN - Free vehicle history report