NHTSA Complaint #11499192 — 2011 FORD F-450

The contact owns a 2011 Ford F-450. The contact stated that on multiple occasions while driving at undisclosed speeds, the steering wheel started to shake abnormally. The contact stated that on numerous occasions while accelerating at high speeds, or while driving in inclement weather, the steering wheel started to shake uncontrollably. The vehicle was taken to three different dealers where the contact was advised to take the vehicle to a different dealer to be diagnosed. The contact was informed that unknown steering parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired or diagnosed. The manufacturer was notified of the failure and the contact was advised each time to take the vehicle to the dealer. The failure mileage was approximately 54,000.