NHTSA Complaint #11498592 — 2012 KIA OPTIMA

The contact owns a 2012 Kia Optima. The contact stated while driving approximately 70 MPH, the check engine warning illuminated, and the vehicle lost motive power. The contact stated that the engine was running however, the vehicle failed to respond as needed. The contact pulled off the highway into a rest area. The contact stated that the engine and the vehicle were shaking abnormally. The contact turned the vehicle off and noticed gray smoke coming from underneath the hood on the driver's side near the windshield. The contact stated that he opened the hood and checked the fluid levels, and the oil and coolant were at normal levels. The contact restarted the vehicle and the vehicle started to shake. The contact shifted into drive(D) and depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and retrieved fault codes P0303 and P0404, related to engine misfire in all cylinders. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The contact had the vehicle towed to a dealer, who declined to replace the engine. The manufacturer had been informed of the failure. The contact was advised by the manufacturer that he had five recalls associated with the VIN. The contact researched online and found that he had three recalls associated with the VIN and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 132,000.