NHTSA Complaint #11498372 — 2019 SUBARU FORESTER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11498372
Vehicle 2019 SUBARU FORESTER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

There have been multiple incidents where the automatic collision braking system has almost caused me to be in an accident. Although it can be turned off, you must remember to do it manually each time you turn the car on. The dealership has not offered a choice to have this dangerous feature permanently disabled. In this incident, traffic in front of me started to slow down significantly, and I started to make a lane change into the left lane which was open. In the middle of the lane change, the brakes slammed on, which meant if anyone was approaching in the left, they would have to quickly slam theirs on to not rear end me. It is honestly very scary to find yourself suddenly not in control of your vehicle when a human is better able to interpret a constantly evolving situation than a computer system. Case in point, the last time I was scared half to death, the brakes slammed on while I was driving unobstructed as a car pulled out from a store far ahead of me into the lane to my right. I was in the middle lane. At no time was the car crossing into my lane. It had just started to pull out, and my brakes slammed on. If the person behind me didn’t think fast, I would have been hit. There have been lawsuits against Subaru’s eyesight feature because it misinterprets items like trash cans or cones as obstacles. The braking system is going to cause serious harm to someone, and I personally am tired of almost being in accidents because the car brakes without warning. I don’t know at this point what to do to get it disable. Safety features aren’t supposed to cause harm.

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