NHTSA Complaint #11498361 — 2021 NISSAN ARMADA

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11498361
Vehicle 2021 NISSAN ARMADA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I purchased this vehicle about a month ago and when trying to activate the Nissan Connect Services to get the advanced safety and convivence features I was told that I cannot do so because the Armada is a Canadian vehicle. The SUV I purchased in USA was built for Canada and the connect service that does some of the security and convenience features will not work because of the cell service built in to the SUV will not work in the USA and Nissan does not have a part replacement to make it work. I have contacted Nissan USA and Nissan Canada and keep getting the run around and each pointing at the other to try to get it resolved. I was finally told that there is not option to replace parts to make the features work in the US. If a car is built for one country and the safety features will not work in another country then it should be illegal to sell those cars across boarders. I now have a $70k that does not give me the advanced safety and convenience services that is advertised to have. I have looked any many Nissan websites and do not find anywhere that these features will not work and I do not know anyone that when buying a car asks where it was manufactured. I am also told that since this is a Canada VIN I could have issues getting recall notifications in the US. I am not sure if that is true as I don't think that I have any recalls open.

Related Complaints for the 2021 NISSAN ARMADA

Other UNKNOWN OR OTHER Complaints

#11654010 Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but sym...

Recent Complaints for the 2021 NISSAN ARMADA

#11705865 ENGINE My family and I traveled to Ohio to visit family. After stopping for fuel, 6hrs into our drive, our 2021 nissan Armad...
#11705865 FUEL/PROPULSION SYSTEM My family and I traveled to Ohio to visit family. After stopping for fuel, 6hrs into our drive, our 2021 nissan Armad...
#11687438 POWER TRAIN On April 5, 2023, I purchased a used 2021 Nissan Armada SL with 74,429 miles on it. On August 29, 2025, I took the ve...
#11673217 ELECTRICAL SYSTEM I purchased a 2021 Nissan Armana back in September 2024. The vehicle has been giving issues leaving me stranded and w...
#11670051 ENGINE Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax sta...
Check any vehicle history by VIN - Free vehicle history report