NHTSA Complaint #11498328 — 2021 FORD F-250
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11498328 |
| Vehicle | 2021 FORD F-250 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
Both Woodruff keys have fallen out of the windshield wiper arms where they attach to the wiper linkage. Without the Woodruff keys in place during operation, the windshield wipers easily detach from the wiper linkage. This causes an immediate loss of visibility and dramatically increases the likelihood of an accident or possibly a fatality involving both the driver & any passengers in the vehicle, and also endangers surrounding vehicles as well. Ford has known about the issue since early 2022 and a recall notice was sent out in early 2022 as well. Now that 2023 is upon us, Ford has done nothing to repair the vehicles as part of this recall. How many deaths does it take for the NHSTA to enforce manufacturer recall repairs within acceptable timelines ?
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