NHTSA Complaint #11498291 — 2009 HYUNDAI SONATA

The contact owns a 2009 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle inadvertently lost motive power and stalled. There was no warning light illuminated. The vehicle failed to restart. The contact pushed the vehicle to the side of the road with the assistance of her father. The vehicle was towed to an independent mechanic who referred the contact to the local dealer. The vehicle was then towed to the local dealer where it was diagnosed that the fuel pump needed to be replaced. The fuel pump was replaced; however, the failure persisted. The dealer then diagnosed that the gasoline needed to be pumped out. The repair was completed; however, the failure recurred. The battery was replaced; however, the failure persisted. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for 3 months. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 140,000. The dealer stated the car needs a new engine.