NHTSA Complaint #11498198 — 2023 SUBARU OUTBACK

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11498198
Vehicle 2023 SUBARU OUTBACK
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

This car is equipped with adaptive headlights. When the headlights are turned on, each projects a rectangular shadow. These shadows move when you drive and look like animals coming across the road. Apparently, Subaru says this is normal operation. The dealer noted that it is an issue but Subaru has no remedy. This is a safety issue as your eyes automatically follow the shadows as it seems like there is something running across the front of the vehicle. An investigation is requested as this is a major safety issue as it distracts your eyes from the road ahead.

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