NHTSA Complaint #11498196 — 2023 KIA FORTE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11498196
Vehicle 2023 KIA FORTE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR

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