NHTSA Complaint #11498189 — 2020 HONDA CR-V

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11498189
Vehicle 2020 HONDA CR-V
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

In March/April 2020 I was driving at 65 miles per hour on a rural highway. The only vehicles on the road were my car, the pickup in front of me and the pickup behind me. Since the highway was so quiet, I decided to try Adaptive Cruise Control (ACC). I set it for 65 miles per hour (the speed limit). We had been driving for about 15 minutes, each car maintaining the same speed and distance. The pickup in front of me turned on his turn signal for a right turn and entered the right turn lane. As my car approached the pickup, in the turn lane, the automatic braking system activated. I lunged forward, the seat belt activated, braking warning was displayed on screen and there was an audible alarm. I managed to take control of the vehicle and to accelerate. I was afraid the vehicle behind me would collide with me. I turned off ACC and tried to regain my composure. When the pickup moved into the right hand lane, there was nothing in front of me as far as the eye could see; just open highway. I will never use ACC again. Yesterday, December 19, I was driving on a side street. I had just exited a school zone, speed limit 15, and my speed was now approximately 22, no vehicles in front of me just some cars parked at the curb ahead to my right. There was an audible tone and the word BRAKE displayed on the screen. The brakes did not activate.

Related Complaints for the 2020 HONDA CR-V

Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints

#11710908 Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, refere...
#11684885 Facing the sun, driving through an intersection with a green light. No cars ahead or behind me, and no pedestrians in...
#11666920 6/14/25 - automatic emergency braking system engaged twice without any impediments in road while driving 40 miles of ...
#11666003 While driving the vehicle the collision avoidance activated on its own. The brakes automatically applied when I was n...
#11637238 The vehicle seems to get a mind of its own and around turns on the highway or by curved roads with a barrier, the veh...

Recent Complaints for the 2020 HONDA CR-V

#11716066 ELECTRICAL SYSTEM I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealer...
#11715938 ENGINE The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check e...
#11715938 FUEL/PROPULSION SYSTEM The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check e...
#11716066 SERVICE BRAKES I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealer...
#11716066 STEERING I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealer...
Check any vehicle history by VIN - Free vehicle history report