NHTSA Complaint #11498078 — 2015 DRV ELITE SUITE

The heavy duty hydraulic front landing jacks for the self-levelling system on my 2015 Mobile Suites RV now drop when the RV is being towed risking a catastrophic accident should they make contact with the road while being towed. As evidenced by any online RV forum and numerous YouTube videos this problem is not unique to my rig. Indeed, the manufacturer has discontinued using this landing gear. I suspect it is because of this issue. Merely search for "front hydraulic jack failure Mobile Suites" online and you will get plenty of evidence. While its being towed one can see if the jacks are dropping using the mirrors. It's very difficult with a dually as the rear fender flare hides them (I have a Ram Dually 3500). We are full time in our RV staying warm in the Phoenix Area. I plan on having my rig repaired in the near future prior to heading back north this Spring. Unlike most, my rig doesn't sink when parked (yet) but the jacks do drop when I'm on the road towing. I've jury-rigged a mechanical support system to help ensure that they don't drop while travelling using ratchet clamps (the kind you use on dryer hose) chain and hooks. Scary. Here are a few links proving that this is a common problem. I didn't scroll through the entire forum. I'm sure there are others. https://suitesownersinternationaltravelclub.vbulletin.net/forum/soitc-general-forum/general-topics/3319-got-lucky-today-and-didn-t-lose-the-front-jacks https://suitesownersinternationaltravelclub.vbulletin.net/forum/soitc-general-forum/problem-repairs/68318-lippert-level-up-front-jacks-colapse-on-my-2015-drv https://suitesownersinternationaltravelclub.vbulletin.net/forum/soitc-general-forum/problem-repairs/67360-total-front-jack-failure https://suitesownersinternationaltravelclub.vbulletin.net/forum/soitc-general-forum/problem-repairs/65396-front-jack-replacement