NHTSA Complaint #11497934 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11497934
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	December 10, 2022
Date Filed	December 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Complete steering gear failure, replaced by Witt Ford, I will request they keep the part for inspection. Driving down the highway when steering gear failed, no power steering placed driver and others on highway at risk. There were no warning lights or message until after failure of steering gear. Recall on steering issue 15v340000. I have never received any recall information or notified about any steering gear issue. Vehicle serviced by ford dealerships since October 2019 at least 10 times. Vehicle also registered with FordPass. Informed by dealer that recall and covered repairs expired at 10 years or 150000miles.

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