NHTSA Complaint #11497917 — 2017 SUBARU OUTBACK

I was warming up my car and clearing it off after a snow storm. The windshield had no problems when I wiped it clear of the snow with the wipers up (I always leave them up before a storm to prevent damage to the blades). When I put the drivers side wiper down, a large crack formed on the windshield starting at the blade on the passenger side and crossing over the driver's side. This was clearly caused by some part of the wiper and is unacceptable. Since it happened on a Saturday morning I had to drive to get my daughters (2 hours away) and ride with them with the cracked windshield until I can get it in for repair on Monday. This is clearly unsafe because there is greater chance for the crack to expand in the cold weather and if an accident should happen our safety is severely compromised. I will report this to my dealer on Monday (I have a scheduled oil change). No problems with the windshield had been found in any previous appointments or inspections.