NHTSA Complaint #11497898 — 2015 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11497898
Vehicle 2015 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Observed several instances of the OEM air suspension system becoming disabled due to cold temperatures. Vehicle would fail to adjust ride height to normal, DIC woukd display message AIR SUSPENSION NOT AVAILABLE and would ride as if vehicle has no suspension. Any attempt to adjust would display message SELECTED REIGJT HEIGHT UNAVAILABLE. On ice packed roads and bridges, the pickup would tend to wander after going over the bumps and uneven icy areas, at one point this evening putting the pickup into a mild fish-tail. Contacted a personal friend that is a mechanic at local Ram dealer and was told this is a well known problem with the Ram 1500 air suspension and is not a recalled item. I believe that as suspension is a key component for vehicle safety and handling, the NHSTA ought to mandate FCA to correct the issue through a comprehensive recall.

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