NHTSA Complaint #11497771 — 2018 NISSAN KICKS

The contact owns a 2018 Nissan Kicks. The contact stated while trying to place the vehicle into reverse(R) the gear shifter failed to move. The contact turned off the vehicle and on several occasions the contact had to wait for over 20 minutes before the shift lever would move into reverse(R). The contact stated that the failure started as an intermittent failure but was now constant. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed due to a fee being charged. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.