NHTSA Complaint #11497752 — 2013 SUBARU IMPREZA

The contact owns a 2013 Subaru Impreza. The contact stated that while driving approximately 40 mph when the check engine illuminated and a loud rattling noise emitted from underneath the hood of the vehicle. The vehicle then suddenly stalled. The vehicle was towed to the dealer. The dealer had replaced the engine. Approximately after the repair while they were driving approximately 40 mph when the same failure occurred. The vehicle was towed to the same dealer who replaced the engine again. After the second replacement while driving the vehicle was part the vehicle had caught on fire. The fire department was called and put out the fire. No injuries, medical attention needed. The contact's insurance had replaced the engine a third time. Again, while driving at the same speeds the check engine light suddenly illuminated and the vehicle began rattling underneath the hood. The contact also smelled a fuel burning odor coming into the vehicle. The contact had pulled over and had the vehicle towed to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 40,000.