NHTSA Complaint #11497749 — 2020 NISSAN KICKS

The contact owns a 2020 Nissan Kicks. The contact stated while stopped at a traffic signal, a truck with a snow plow came up on the driver's side of the vehicle where a corner of the plow crashed into the passenger rear driver-side door, and then crashed into the driver's side door. The corner of the plow had torn a gash through the passenger door. The contact stated that both the rear passenger and driver's door glass had shattered. The driver's door was crushed but had not been penetrated by the corner of the plow. The contact had suffered cuts and bruises on his left arm, with a partial tear of his rotator cuff of his left shoulder. The contact stated that he was concussed. The contact was transported by ambulance to an ER. The police were on the scene and filed a report. The vehicle was towed to an impound lot. The contact stated that the side air bags had not deployed or any other air bags in the vehicle. The manufacturer had been informed of the failure and had sent a manufacturer investigator to inspect the vehicle. The failure mileage was approximately 22,000. The VIN was not available.