NHTSA Complaint #11497731 — 2022 PORSCHE TAYCAN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11497731
Vehicle 2022 PORSCHE TAYCAN
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

No windshield defrosting and defogging in my 2022 Taycan 4S (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The Taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 Taycan owners (US, Canada, Europe) have reported Taycan electric heater failures in online forums. Three owners have had a second Taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with URLs.

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