NHTSA Complaint #11497673 — 2015 NISSAN ROGUE UNKNOWN OR OTHER

Complaint Details

ODI Number	11497673
Vehicle	2015 NISSAN ROGUE
Component	UNKNOWN OR OTHER
Date of Incident	November 21, 2022
Date Filed	December 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The heat does not work. I live in Illinois and the heater/defrost is essential for safely operating the vehicle. With no defrost, my visibility is impaired and it is not safe to drive. When we had our first cold snap a few weeks ago (Nov 2022) I turned on the heater but only cold air blew out. If I had needed to defrost the windows it would not have worked and I would not have felt safe driving. The Nissan service department said it is the heater core case/HVAC and needs to be completely replaced. This is a factory defect and Nissan should issue a recall. There have been several complaints about this problem.

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