NHTSA Complaint #11497657 — 2021 GMC SIERRA 1500

I have a 2021 GC Sierra 1500, The guidance lines in the display when in reverse go from non-existent to barely visible and are not usable especially in sunlight. The service man at Miller Chevrolet in Marianna Fla says GMC is aware of the problem, that it was caused by the last update download and will be fixed by another download to correct the problem. He also says the same issue is nationwide and all trucks have the issue which I find hard to believe. 1.If that were true it would be a simple matter of a few lines of code to correct the problem. 2. I have been chasing this problem since October and have now made four trips to the dealership. 3. I cannot believe all trucks have this issue and also I suspect the same backup system is in all GMC vehicles regardless of type. 4. I cannot believe GMC would allow such a problem to exist since the last update download which was months ago. 5. I contacted GMC Customer Care in October after the dealership told me they had no idea what was causing the issue. I have had a case number [XXX] since that time. I was told on the first call that if necessary a Tech would be sent to fix the problem. Today I called asking for a tech to be sent only to be told I had to take it to another dealership and try them before a Tech could be sent! I have two questions, can you help with this and does this qualify as a "lemon law" case? Any assistance would be greatly appreciated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).