NHTSA Complaint #11497645 — 2012 HYUNDAI VELOSTER

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11497645
Vehicle 2012 HYUNDAI VELOSTER
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I had glass in my hair, on my face, and falling inside of my clothes, and I had to sit on the glass shards piled up in my seat. When I returned home, I had tiny microabrasion scratches over my exposed skin. The panel that holds up the glass came off and fell when I just exited the car. I will be contacting my vehicle manufacturer to find out why the heck this happened and hopefully something will be done about this. Luckily, I was not shaken up enough to lose control of my vehicle when these incidents occur. I'm now afraid to drive my vehicle. After all, I only have the bottom half of my sunroof left and I'm worried this will happen again, and that glass is the only one left protecting the interior of my car from the elements.

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