NHTSA Complaint #11497618 — 2018 HONDA CR-V

The car does not get up to operating temperature at idle during cold climates. If the car is started and left to idle and warm up, the heat will not blow and the front window will not defrost. If the car is driven on short trips through town, it will not heat up at all. Also, if the car is driven around and gets up to operating temperature and then left to idle, the car's temperature will slowly edge down and cause no heat to blow from the vents. I have brought the car in to the dealer twice for the same issue only for them to tell me that this is a normal characteristic of the car and that nothing is wrong. I have never had this issue on any other vehicle. Additionally, the car suffers from oil dilution in the engine which cases poor performance and thinned oil. The oil level gradually increases over time after being driven because of gasoline entering the engine oil. I believe that this will eventually lead to premature wear in my engine.