NHTSA Complaint #11497207 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11497207
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	December 10, 2022
Date Filed	December 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Me and my wife was driving on the highway and suddenly there was no steering. Show up massage on dashboard say ( power steering assistance faild ) was really scary because my wife can't control the vehicle but some how we was lucky can stop on the shoulder safely Our life was in real danger I see alot of people online like YouTube and Facebook they have same problem and I believe ford knows already about this problem but they do nothing . Anyway after couple day I took the car to the dealership and guess what they don't have the part and also its cost around 3k Thank you

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