NHTSA Complaint #11497124 — 2021 MAZDA CX-5 POWER TRAIN

Complaint Details

ODI Number	11497124
Vehicle	2021 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	December 12, 2022
Date Filed	December 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

When I reached 7000 miles on my car the low oil light came one. I immediately drove it to the dealership - ending a vacation early as I thought something was seriously wrong with the car. I got to dealership and they blamed me for getting an oil change at a competitor and not putting in enough oil. They then changed the oil and again at 12000 the low oil light came on. There seems to be an oil consumption issue that Mazda is NOT admitting to or fixing. Every time I drive more than 4500 miles the car is 1/2 a quart low and it warns me. Now the dealership wants me to spend HUNDREDS of dollars on a vehicle in warranty for oil consumption testing....though there is no leak and no soot in the tail pipe.

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