NHTSA Complaint #11497100 — 2019 FORD ECOSPORT

The contact owned a 2019 Ford Ecosport. The contact stated that while her daughter was driving at approximately 30 MPH, a van crashed into the passenger side. No warning lights were illuminated, and all air bags failed to deploy. The contact's daughter sustained unknown injuries and required medical attention. A police report was filed. The vehicle was towed to a tow yard. The insurance company sent an investigator and the vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,200.