NHTSA Complaint #11497094 — 2022 WINNEBAGO REVEL

I had problem with the awning on my Winnebago Revel going in and out while moving and while parked, it never went out more than an inch or two. Awning button was not engaged nor was the mobile app. Awning did seem to work normal when switch was engaged. Because of my concern that the awning would engage while traveling I took it in for service March 21 2022. Tech checked wiring and gears and found nothing wrong. On September 21, 2022 awning self engaged while parked and deployed at great force. No one was in the vehicle at the time, it was fortunately parked at the time; however, we were close by and witnessed the force. Fortunately, no one or property was damaged. We called Carefree of Colorado, the manufactor for assistance. The awning had to be manually retracted, however the motor would not lock the awning into place and has had to be strapped to secure. The fuse was also removed so motor would not attempt to engage and extend the awning. Awning is available for inspection as I have been trying to get it repaired and have not been able to. Camping World ofAsheville inspected the awning, they suggested I return to my dealer for further assistance since the awning had prior issue. I have yet to hear from my dealer.