NHTSA Complaint #11497063 — 2001 BMW 330CI

The contact owns a 2001 BMW 330 Ci. The contact stated while driving approximately 35 MPH, the vehicle was involved in a head-on crash. The contact stated he was not aware of any warning lights. The contact stated that the front end was crumpled past the wheel wells and almost to the firewall. The front end frame had buckled. The contact stated that all the air bags had deployed except for the driver's air bag and both side curtain air bags. The contact had received cuts on both hands and had neck and back pains. The contact stated that emergency medical services had arrived but he was not treated or transported to an ER. The driver of the other vehicle was not injured, and both vehicles were towed away. The contact had his vehicle towed to his residence. The police were on the scene and had written a report. The vehicle had not been repaired. The contact stated that he had received NHTSA Campaign Number: 17V047000 (Air Bags) from the manufacturer, however, the dealer would not perform the work on his vehicle when he had attempted to set a recall appointment. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.