NHTSA Complaint #11496955 — 2021 PORSCHE TAYCAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11496955
Vehicle	2021 PORSCHE TAYCAN
Component	ELECTRICAL SYSTEM
Date of Incident	November 4, 2022
Date Filed	December 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving my Porsche Taycan 2021 (5000 miles) Nov 4th, 2022, at highway speeds on I-15 to Vegas, the instrument cluster started flashing "Electric System Error" and instructed me to park in safe place immediately and call Roadside Assistance. I had to park on the hard shoulder and wait for a tow truck. It was scary as there were big rigs passing my every 10-20 seconds. Car was towed to the Porsche dealer in Vegas. Upon inspection it was found that the "High Voltage Converter" had malfunctioned and had to be replaced. This is very concerning that a critical EV component can fail in new car, which had done just over 5000 miles. Dealer replaced the component and now the vehicle is running fine but I am very skeptical to take the car out on long drives.

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