NHTSA Complaint #11496788 — 2016 KIA SORENTO

The contact owns a 2016 Kia Sorento. The contact stated that she heard an abnormal sound at the front of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle hesitated. The contact was unsure of any warning lights being illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The contact then received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches). The manufacturer was not notified of the failure. The failure mileage was approximately 123,000. The VIN was unavailable.