NHTSA Complaint #11496684 — 2018 FORD FOCUS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11496684 |
| Vehicle | 2018 FORD FOCUS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The vehicle is still experiencing mechanical issues with the clutch and the check engine light is on after leaving a Certified Ford dealership for the third time now over the past month but the Ford dealership is not willing to assist nor take accountability when my vehicle has never been repaired to be safe to commute in even after a clutch replacement which according to them was a recall and apart of an extended warranty. All other Ford dealerships have months waiting period for availability and I’m attempting to sell my vehicle due to the used car market crash but am now told the market value of my vehicle will be deducted since it’s still undergoing mechanical issues and has a check engine light that is present as well as issues with the powertrain / clutch that will not allow the vehicle to maintain a consistent speed, while jerking and steering - almost colliding vehicles multiples times as well as losing control. This needs to be investigated as there’s clearly internal issues/errors going on with my vehicle like the thousands of other Ford Focuses whether VIN specific or not. I’ve retained a lawyer for a lawsuit that’s now pending against Fords manufacture and I’d love to add you to it as well if you do not respond with a sense of urgency as this is my second submission regarding unrepairable issues over the past month that have caused my vehicle to be back into a Ford certified dealership 3 times now with no resolution. Ford manufacture is stating the complete opposite of the certified Ford dealership Mossy Ford in San Diego and that the vehicle doesn’t have any recalled parts nor extended warranty but than how was my vehicle repaired without my confirmation but still not in safe, drivable conditions? It will legally be proven within the letter of the law I promise you and the negligence will be highlighted as well as your administrators handlings of this critical situation will be held against you in front of a judge as the vehicle IS A LEMON!!!!!!
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