NHTSA Complaint #11496645 — 2017 FORD EXPLORER
LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA
Complaint Details
| ODI Number | 11496645 |
| Vehicle | 2017 FORD EXPLORER |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
The contact owns a 2017 Ford Explorer. The contact stated that the front and rear passenger's side doors failed to open from the outside whenever the door was locked. The dealer was notified of the failure and informed the contact that the failure was a known issue. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
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