NHTSA Complaint #11496644 — 2016 NISSAN ALTIMA

Car was stopped at a stop sign. When it was clear I attempted to proceed and turn left. The car began to roll then wouldn't accelerate causing me to block both lanes with oncoming vehicles. The rpms revved and the car wouldn’t move. Finally, the car started to go forward and without me pressing the gas it accelerated. I reported the situation to the Nissan Dealer and the Nissan Consumer repair. The mechanic at Nissan said the code is the transmission "death code." The simply said the car has over 84,000 miles so they would not be responsible for the repair. When I told them the situation, they did not discuss safety issues. I asked the man at Nissan Consumer Affairs if the life expectancy of a 2016 Nissan transmission was 108,000 miles. He said Nissan was not responsible for vehicle safety after 84,000 miles. He gave me a case number and and hung up. I then received an email with the case number and a note that said to give the number to my attorney. I do not have an attorney.