NHTSA Complaint #11496331 — 2015 GMC SIERRA 2500

On November 14th, while commuting home from work, my transmission failed while I was stopped at a red light. After the light turned green, my car would not move when I pushed my foot on the gas. The engine would rev up but nothing would happen. I turned off the engine and re-started several times but the car would never move. I eventually gave up and turned over my emergency blinkers and started calling tow trucks. I was stuck in the center lane of a 4-lane road road at a very busy interstate interchange during rush hour. These were incredibly unsafe conditions as the location of my vehicle almost caused several accidents. It took over 3 hours for a tow truck to show up, move my vehicle from the busy road, and tow it to the local dealer. After investigating, the dealer said the transmission pump blew apart of sent metal throughout the transmission and caused it to be inoperable. There were no warning lamps, messages, or other symptoms prior to this occurrence.