NHTSA Complaint #11496282 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that the engine was replaced under a warranty; however, approximately 2 months later the engine was overheating and burning anti-freeze causing an abnormal odor to enter through the exhaust system. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA hotline to file a complaint. The approximate failure mileage was 62,000. The consumer stated vehicle was repaired under initial incident but 2 months later the head to be replaced at the owners expense.