NHTSA Complaint #11496268 — 2021 LINCOLN NAVIGATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11496268
Vehicle 2021 LINCOLN NAVIGATOR
Component STEERING
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2021 Lincoln Navigator. The contact stated that while operating the vehicle, the power steering suddenly malfunctioned causing the steering wheel to become very difficult the turn in either direction. Additionally, the instrument panel display became distorted and unreadable, the brake light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 19,000.

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