NHTSA Complaint #11496208 — 2017 NISSAN QUEST

The contact owns a 2017 Nissan Quest. The contact stated that all the windows inadvertently failed to operate as needed. The contact also stated that she attempted to operate the HVAC system and noticed an abnormal odor. The vehicle was taken to an independent mechanic and the air filters were replaced; however, the failure recurred. The contact was concerned of the lack of ventilation. Additionally, the contact stated that the rear center captains seat belt failed to operate as designed. No warning light was illuminated. The vehicle was taken to the dealer however, the contact was informed that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 44,000.