NHTSA Complaint #11496103 — 2015 CADILLAC ATS

The contact owns a 2015 Cadillac ATS. The contact stated while driving 30-40 MPH, the power steering warning light illuminated, and the vehicle lost power steering functionality. The contact decelerated and pulled into the driveway of a business. However, the contact was able to park on the side of the driveway. The vehicle was towed to an independent mechanic where it was diagnosed that the steering gear motor bolts were fractured. Additionally, the independent mechanic diagnosed that the failure was associated with GM Campaign Number: N202301950 (Loss of Power Assist, Steering-Gear Motor Bolts Broken). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 49,500.