NHTSA Complaint #11495769 — 2021 RAM 2500 FUEL SYSTEM, DIESEL

Complaint Details

ODI Number	11495769
Vehicle	2021 RAM 2500
Component	FUEL SYSTEM, DIESEL
Date of Incident	December 2, 2021
Date Filed	December 2, 2022
Mileage	700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2021 Ram 2500. The contact stated while driving 60 MPH, the warning message stated that 5 MPH maximum at 1500 miles service DEF system, see dealer. The check engine warning light was illuminated. The contact stated that the vehicle went into LIMP Mode and decelerated. The vehicle was taken to the dealer and the diesel injectors were replaced; however, the failure reoccurred. The diesel injectors were replaced several times, but the failure continued. The manufacturer was contacted and a case was filed. The failure mileage was 700.

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