NHTSA Complaint #11495750 — 2017 HONDA ACCORD HYBRID

The contact owns a 2017 Honda Accord Hybrid. The contact stated upon starting the vehicle, several warning lights indicating brake failure was illuminated. The contact stated while driving at various speeds, the brake pedal was depressed but failed to respond. The contact stated that upon pumping the brake pedal, the brake responded. The contact stated that there was a 40-50 ft. stopping distance delay while driving at slower speeds and depressing the brake pedal. The vehicle was taken to the dealer where it was diagnosed that the brake pump had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Honda Technical Service Bulletin Number: 20-001 (2017 Accord Hybrid Brake Tandem Motor Cylinder). The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 101,000.