NHTSA Complaint #11495588 — 2020 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	11495588
Vehicle	2020 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	November 29, 2022
Date Filed	December 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Wiper recall however these totally quit working. Ford wont give a vehicle to drive. Vehicle is in my name and for son who reside in Colorado stationed at FE Warren Base in military. They said sorry we cant do anything at all Fords called even main ford line. He can't see out of windshield with current weather conditions. He will be AWOL if I don't go to base or field when this is his only transportation which is half his military income a month. Only way they said they would help was for him to pay $60 a day for rental and they will reimburse when truck gets fixed which parts won't be available for weeks or months. How does a military 21 year old afford $60 a day. I guess if he get killed they won't care either.

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