NHTSA Complaint #11495486 — 2017 FORD EXPLORER

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the side window molding was peeling off. The contact then stated that the driver's side molding was coming apart. No warning lights were illuminated. The vehicle was taken to a local dealer, where the contact was informed that the driver's and passenger's side window molding needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and offered to cover only a portion of the repair. The approximate failure mileage was 15,000.