NHTSA Complaint #11495458 — 2015 TOYOTA RAV4

Toyota poorly designed the torque converter for this vehicle leading to future transmission failure prematurely! I have had two torque converters replaced due to them failing!!! A torque converter when it fails pushes metal shavings into the transmission leading to transmission failure most manufacturers when a converter fails they check the transmission and if there is shavings they replace it. I had my torque converter replaced under a a special program through Toyota but it only covered the torque converter and no additional parts. I had to have my axle replaced twice and my seal after torque converter replacement covered by the dealership not even Toyota warranty under the torque converter recall or special program. I have complained about my transmission since day one of owning the vehicle originally told it was normal operation down the road Toyota admitted to the torque converter issue but does not cover the transmission even though if the torque converter fails or is faulty it is destroying the transmission and the transmission should be covered. My vehicle Not only financed through Toyota financial service only at Toyota with Toyota and they offer no customer assistance it is almost $8000 just to replace the transmission, which should be covered and recalled under the torque converter failure. I would love to keep this car for its lifetime but 80,000 miles to 130,000 miles I have driven it with a failing transmission and torque converter Toyota will not replace the torque converter again it is an expired coverage at this point now that it has been done. I wish they would stand behind our customers a little better. My 2015 Chevy Silverado is in the shop now for torque converter failure & they are replacing the transmission along with the torque converter because they know the torque converter causes transmission failure it's covered by Chevy! I made a case with Toyota & Better Business Bureau trying to get a even some form of assistance DENIED by Toyota