NHTSA Complaint #11495351 — 2022 TESLA MODEL Y

Vehicle is approximately 9 months old with 13,488 miles. Starting today, the cruise control system which includes the adaptive cruise control and lane keeping assist features has failed. It will not activate, and attempts to activate it result in an error stating "cruise control unavailable." As a result, the car will not brake as it approaches other vehicles; will not maintain its speed; and will not maintain its lane. I made an appointment with the manufacturer's service center to have it inspected and repaired, but the manufacturer cancelled the appointment the same day it was made stating, in writing, that it is a "known issue," "replacing any component will not rectify the issue," and instead it "should be rectified in a future firmware update" without any time frame as to when. I asked is there is a service bulletin or recall notice and was advised that "specifics" cannot be provided "unless otherwise authorized."