NHTSA Complaint #11495174 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11495174
Vehicle 2014 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My catalytic converter continuously fails. I have fixed it once, but yet my car still jerks and uses a lot of oil. As for being put at risk, my accelerator takes time to accelerate which can prevent any accidents on the road, putting myself and my family in danger. I have visited my local car dealer and they never mentioned anything about all the recalls my car had. I went in to get my airbags fixed but nothing was ever risen of the rest on the list. From what I know this car was never inspected by manufacturer police. I began to have this problem the first year (2020). This Kia Soul was purchased preowned, and was rarely use by its owner (Pristine Condition). Once I started to drive it more it began to jerk a lot, make clicking noises and the engine oil and check engine light would turn on. It took a while for it to even alert me. I paid all this out of pocket and wasn’t ever brought up anything about the recalls this car had.

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