NHTSA Complaint #11495016 — 2022 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11495016
Vehicle 2022 TESLA MODEL 3
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

We have experienced many instances of ‘phantom braking’. On a recent trip from St George, UT to Salt Lake City, UT (about 250 miles) we had eight instances going 65-80 mph. We finally discontinued using cruise control or auto pilot. We began keeping a log stamps, which I will now include. Tesla Log - 2022 Sudden breaking (on its own) 1. 8/20 at 1504 hours - on I-15 2. 8/21 at 1050 hours - 3. 8/21 at 2005 hours - 4. 8/30 at 1148 hours in cruse control brakes were applied for no apparent reason 5. 8/30 at 1734 hrs. In cruse control brakes were applied 6. 8/31 at 1029 hrs. In cruse control. 7. 9/11 at 6:30 pm In auto pilot 8. 10/25/22 - 1803 hrs - abrupt braking - no apparent reason. 9. 10/25/22 - 1835 hrs - abrupt braking - no apparent reason - 10. 11/10 @ 2:21 pm in auto steering - severe braking 11. Three times - 11/11 @ 2:20 pm, 2:21 pm, and again at 2:22 pm in auto steering and the in cruise control, the car abruptly and very seriously applied brakes (on I-15 traveling at 80 mph!!) 12. 11/11 @ 3:56 pm in auto pilot - brakes were applied strongly. 13. 11/11 @ 4:23 pm on cruse control 3 dramatic braking instances in a row. 14. 11/11 @ 4:42 pm on cruise control brakes applied abruptly. 15. 11/21 @ 2:10 pm on auto pilot brakes were applied. 16. 11/21 2:32 pm on autopilot brakes were applied. 17. 11/22 8:35 am on cruise control brakes were applied. 18. 11/22 11:47 auto pilot brakes were applied 19. 11/22/22 @ 1655 hrs Severe braking for no apparent reason We have had one service visit with Tesla and we thought the issue had been addressed - the Phantom Braking continues. We have another appointment on 12/5/22. We hope Tesla has a solution now.

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