NHTSA Complaint #11494814 — 2016 NISSAN ALTIMA

Yes. On 11/21/22 I took my client shopping it took 30 minutes to reach our destination. I unloaded her walker so she could enter the store while I parked my car. Upon parking the car I noticed two burn marks in the leather passenger seat that were not there previously and did not look any near what a cigarette burn would look like. Along with a bluish discoloration surrounding the burn marks including along seam closest to the burn marks. The heated seat function was being used at the time due to temps and clients age.10. Minutes prior to arriving at our destination the passenger asked me to turn off the seat heater on her side, which i did. As I stated it was after I helped her out of the passenger seat and parked the car that i noticed the large burn marks and discoloration. This could have caught fire and severely burned my client and/or caught my entire car on fire which I need for my job and only source of income A layman would be under the assumption that these seat heater would automatically shut off if they reached a certain temp. Now I have a 6 year old vehicle (which I kept clean and in good working order with a damaged leather front passenger seat due to some wiring defect that was not my fault