NHTSA Complaint #11494753 — 2016 VOLVO XC90

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11494753
Vehicle	2016 VOLVO XC90
Component	SUSPENSION
Date of Incident	April 6, 2022
Date Filed	November 23, 2022
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

The contact owns a 2016 Volvo XC90. The contact stated while driving 25 MPH, there was a rattling sound coming from the vehicle. The vehicle was taken to the dealer and the contact was informed that the front air strut needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, no assistance was provided. The failure mileage was 65,000.

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