NHTSA Complaint #11494324 — 2017 CHEVROLET BOLT EV

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11494324
Vehicle 2017 CHEVROLET BOLT EV
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

2017 Chevy Bolt steering wheel not returning to center issue and remaining in position. While driving on I35, steering wheel remained in position and had a difficult time to manually return to center. Local dealer (certified EV tech) checked but they were clueless, claimed to have escalated to GM engineering. However, never heard back. As Bolt EV owner , there is a Facebook group ( Chevy Bolt EV and EUV Owners), we noticed that multiple owners reported this issue and turn out is the steering gear/rack has problem. And many owners experienced difficulty to return steering back to center while driving. Some of them claimed as stiffness. I described as tightening. Mine happened when it reached 50,000 miles. This issue is definitely put myself and other people’s lives in risk. I hope US Department of Transportation will investigate this issue.

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