NHTSA Complaint #11494323 — 2022 RAM PROMASTER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11494323
Vehicle 2022 RAM PROMASTER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

1. Service Airbag Warning Light - illuminates on the dash every 15-20 minutes while driving 2. Forward Collision Warning icon illuminates on the dash every time the vehicle is driven, regardless of the number of times it is turned off via the settings feature on the UConnect display. SOS Call Unavailable/Please visit an authorized dealer - this message pops up on the UConnect display every 15-20 minutes while vehicle is driven. I have taken the vehicle to a Ram/Chrysler dealership in Tucson, AZ. and the dealer has stated that they found nothing wrong with the vehicle and if the issue persists, there is nothing they can do and that I should just wait for a "bug" fix to be provided by Chrysler Corporation to address any potential software issues. I feel unsafe driving the vehicle, as I do not know if the airbag will deploy if i'm ever involved in a collision.

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